Picnic-Basket.com is dedicated to providing you with the highest level of customer service. We keep regular business hours Monday - Friday, 9am - 6pm though many weekends we find ourselves working too. We are often in earlier than the posted hours and many times stay later so feel free to give us a call if it is not during our posted office hours, we may very well be here working. Whether you need help setting up an account or placing an order our trained staff is ready to serve you.