Picnic-Basket.com Shipping Information
Picnic-Basket.com's had designed it's shipping policy to be fair to everyone and allows our customers to add additional products at a much lower price than if shipping was "built into the price". The are NO surprises when you place your order! No "hidden charges and no extra "handling" charges and no extra cost added to your shipping cost.
The additional charges are for deliveries to the States of Florida or California where we must collect sales tax. If you live in Florida or California but are shipping to a different State then no sales tax will be collected.
Picnic-Basket.com has several additional delivery options for you to choose from; Ground Delivery, Overnight Delivery or 2nd Day Air Delivery. During "Check Out" you will be asked to choose your shipping option and priceing for each option will be clearly marked. Simply choose the shipping method that suits your needs.
Delivery time depends on which shipping option you choose. Orders take anywhere from 1 to 3 days to leave our warehouse and then, depending on where you live, an additional 1 - 5 days to arrive. Each of our products having a "Shipping" tab which when clicked on will show you a segmented map with estimated delivery times by State. If you choose either the overnight or 2nd day shipping option and it is before 12pm (eastern time zone) then your order will ship the out same day from our warehouse. If it is past 12pm eastern, your order will ship out the next day.
Here are a few additional questions that may benefit you regarding our shipping policy.
Q: Can you ship to a different address?
A: Yes, When placing your order you are given the opportunity to ship to a different address. Picnic-Basket.com's website is also set-up to handle multiple ship to addresses. At checkout simply fill in the addresses where you want an item shipped. Our system will even store these addresses for you making it easy to send those on your list gifts at a later time. If you have a list of addresses and require assistance, we will be happy to assist you in placing the order. Just give us a call at 1-800-861-8823.
Q: Can you ship to a Canada?
A: Yes. There is an additional 35.00 flat rate charge to ship to Canada and you are responsible for Custom charges which may apply.
Q: Can you ship to a Alaska?
A: Yes. Simply choose your shipping preference at checkout.
Q: Can you ship to a Puerto Rico?
A: Yes. Simply choose your shipping preference at checkout.
Q: Can you ship to a Hawaii?
A: Yes. Simply choose your shipping preference at checkout.
Q: Do you ship internationally? Is there an additional costs?
A: For international shipments, please call us (800) 861-8823 or drop us an e-mail. We will need to know the item you want, the destination address and how quickly you want the package to arrive. Once we receive this information we can check the Vvarious rates and let you know. Additionally, you are responsible for Custom charges which may apply.
Q: How can I check the status of my order?
A: Once your item(s) are shipped from our warehouse, you will receive an email with a tracking number. You can then track your item by clicking on the URL enclosed in the email which will log you onto our website. Then simply check your "Order Status".
Q: Can you ship to a PO Box?
A: No. We use either UPS or FedEx for all of our shipping, neither of which can deliver to a PO Box.
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