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Privacy & Security Policy

Privacy Policy

Picnic-Basket.com respects your privacy, it is very important to us. And while Picnic-Basket.com collects some information from our customers and users at several points on our website, its only purpose is to facilitate fulfillment of your order. Picnic-Basket.com does not sell, share, or rent our customers personal information in any way. The information that you provide is collected for our use only and we take every precaution to protect it both online and offline.

Security Policy

Security Online - All personal information (such as email address, name, address, credit card number, etc.) is transmitted using the industry standard format Secure Socket Layer (SSL) thereby completely protecting your sensitive information. All transactions at Picnic-Basket.com are kept secure when you use any compatible Secure Sockets Layer (SSL) browser such as Internet Explorer, Mozilla Firefox or Netscape Navigator to order our products. These browsers support encryption and automatically scramble personal information so it remains encrypted as it travels the Internet.

The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet and can only be reassembled and read by the owner of the secured site, that being Picnic-Basket.com.To confirm that your shopping cart connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window when you are in the shopping cart portion of the website. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser.


Security Offline

While we use SSL encryption to protect sensitive information online, we also do everything we can to protect your information offline. All of the information provided by our users is stored in physically secure areas of our offices, and only employees with a legitimate need to access the information in the performance of their jobs are permitted access to the information. In regards to credit card transactions our policy is that the best way to prevent credit card theft is to NOT keep that information on file. We DO NOT keep your credit card transaction information in our files, only the last 4 numbers of the credit card used.


Newsletter And Special Offers

If you become a customer of ours we'd like to be able to invite you back to shop with us again. To this end, Picnic-Basket.com will occasionally send a letter to your mailing address or an email to your email address to inform you of new product additions or special offers. We understand the burden that unwanted mail (both online and off) has become and we consider it a privilege to be allowed additional contact with you. Additionally, we will never make your information available to any third party. If you do not want to receive these types of communications from Picnic-Basket.com, please contact us at customer_service@picnic-basket.com or (800) 861-8823 and we will remove your address from our mailing list immediately.


Use of Cookies

You allowing the use of cookies while you are visiting Picnic-Basket.com is perfectly safe. Using a cookie on Picnic-Basket.com in no way is linked to any personally identifiable information about you. I'ts simply a piece of data that is stored on your hard drive which is used to enhance your shopping experience here at Picnic-Basket.com. It is only active when you are on our website, once you leave our website it terminates. For instance, by setting a cookie on our site, users may leave items in their shopping bag between visits to our site.

As a basis for our shopping bag functionality, you will not be able to make purchases on our site if you have disabled cookies in your browser. For help in activating cookies for our website please follow this link: Shopping Cart Help


Internet Protocol (IP) Logging

We use IP addresses to log credit card transactions, to analyze trends and customer interests as well as to administer the site, track user activity, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Terms of Use